78%EU internet users bought online in 2025
Online demand is mainstream, but country penetration varies from 57% to 95%. A single EU-wide conversion assumption is weak; validate acquisition and trust in the named first country.
Eurostat · Digitalisation in Europe 202635%Online shoppers reported a problem
Delivery delay was the most common issue. Channel modelling should include delivery promise, damaged goods, returns and support—not only media cost and gross margin.
Eurostat · Online shopping24%EU businesses conducted e-sales
E-sales represented 19% of reported business turnover in 2025. Direct and marketplace channels are established, but marketplace dependence and own-site economics should be modelled separately.
Eurostat · E-commerce+1.8%EU non-food retail rose year on year
April 2026 non-food volume was higher than April 2025 but fell 1.2% month on month. The signal is positive but uneven; do not turn one aggregate into a product forecast.
Eurostat · April 2026 retail trade22.6%EU business investment rate in Q1 2026
Investment increased from the previous quarter. This is broad corporate context—not startup demand—but it improves the backdrop for B2B pilots and channel investment without proving either.
Eurostat · Quarterly sector accounts